FAQs

 

Why do you use only beeswax?

It’s superior in our opinion. It naturally has long burn times due to its high density which also creates a flame that glows similar to the spectrum of the sun. It naturally smells wonderful. Depending on the season, the wax can smell like sweet honey from the pollens of the local apple orchards or have undertones of bitter coffee from the goldenrod. Also, when pure beeswax pools it releases negative ions that attach to positive ions like mold, dust, allergens. So, naturally… it creates a small air purifier, unlike some waxes that off gas toxic chemicals. Like we always say, nature got it right the first time.

 

What if I don’t want to burn my candle?

That’s fine! A lot of people would rather enjoy looking at the shape of the candle than to burn it. Unlike vegetable waxes, like soy, beeswax never goes rancid so you can keep forever. 

 

Can I clean my unlit candle if I decide not to burn it?

Yes! You can rinse your candle off in very cold water. Do not use hot water. Hot water will make the candle soft and will let dust and hair stick to the wax. 

 

Why does my candle have a white film on it? 

100% pure beeswax will develop “bloom” this is a natural film that doesn’t affect the candle or the burn at all. Most people like the patina look because it indicates that the wax is pure and is not mixed with other mystery waxes. You can easily polish bloom off with a clean cloth or by gently hovering a hair dryer over. 

Why is my pillar candle not relighting?

First: We recommend not blowing out your candle. When you blow out your candle, you actually carbonize the wick turning it into char and rendering it useless. We recommend that you use something that is fire resistant like a butter knife to dip the wick into the wax pool to extinguish. This will put out the flame immediately and allows the wax to recoat the wick for your next burn. 

Second: Trim your wick to 1/4”. We recommend before every burn to ensure that charred embers are not the culprit and that you have a proper wick to wax ratio.  

Third: Think of your wick like a straw. If your wick can not pull up wax, it will not burn or relight properly. Make sure you are not letting debris like wick trimmings and match’s fall into your wax pool. Also, beeswax has the highest melting point of all waxes. So when relighting, remember to light at the bottom of the wick (not at the tip top) so that you are melting a little of the wax to give the wick fuel. If you light the wick at the top the wick can burn away before it draws up any melted wax.

 

Why is my candle tunneling?

Large candles, like pillars, are meant to be burned for long periods of time. Your first burn is the most important because it will imprint a “memory” into the waxpool. If you do not let your candle reach it’s full waxpool potential for its first burn, it will have a hard time pushing past that memory which will lead to tunneling. Best formula is to try and burn your candles one hour for every inch thick in diameter, so a three inch candle burn for three hour spans, two inch for two hours and so on.